Turning a fragmented personnel assessment process into a clear, automated experience
Case: MPS
MPS partnered with Kodan to rethink the personnel assessments process from the ground up, starting not from technology, but from experience.
Significant time savings:
Saves 3,800 hours of work every year through automation.
Efficiency that scales:
Eliminates manual work through a unified, automated system flow.
Smoother end-user journey:
Removes friction and confusion for a clear, seamless process.

MPS works with organisations on personnel assessments for expert and leadership roles. Every year, thousands of candidates go through MPS-led evaluations as part of demanding hiring processes.
Over the years, MPS expanded its assessment methods and tools to ensure high-quality evaluations. This improved the depth of assessments, but also increased operational complexity. What had once been manageable coordination gradually turned into a fragmented system landscape that strained both internal teams and candidates.
MPS partnered with Kodan to rethink the process from the ground up, starting not from technology, but from experience.
The challenge
MPS’s assessment workflow relied on multiple external test providers and separate systems. Coordinators manually created tests, sent links, followed up by email and phone, and booked interviews across calendars.
Candidates received several emails from different senders, had to create multiple accounts, and often lacked a clear view of what they had already completed or what was still pending. For a recruitment process that is already stressful by nature, this lack of clarity created unnecessary friction.
At the same time, the manual workload scaled directly with volume. Thousands of candidates meant thousands of emails, reminders, and coordination steps, consuming significant amounts of time without adding real value.
The goal
The primary goal was simple but strict: make the candidate experience clear, predictable, and safe.
Only after that would efficiency and scalability be addressed. The solution needed to unify systems, reduce manual work, and support growth without increasing complexity.
The solution
Kodan designed and built TalentHub, a centralized service that brings MPS’s entire assessment process into one flow.
From a single interface, MPS coordinators can create assessment processes, select required tests from integrated providers, assign consultants, and publish the process. Once started, the workflow runs largely automatically.
Candidates receive one email, create one account, and see a clear task list showing what to do and when. Tests open through integrations, interview times are booked directly from consultants’ calendars, and progress is visible throughout the process.
What was previously scattered across systems now lives in one place, seamlessly.
"Working with Kodan has felt refreshingly effortless. They understood our world quickly, always ask the right questions, and have treated the project with genuine care and pride."— Mikko Hurme, Director of Talent Solutions at MPS

How it was built
The project began with a tightly defined MVP. Together, MPS and Kodan specified exactly what the first version needed to include, and what it did not.
The first working version was delivered quickly, within a few months. From there, functionality was expanded incrementally based on real use and clear priorities. The team remained intentionally small, which enforced focus and prevented unnecessary complexity. Integrations were added step by step, allowing the service to scale without disrupting ongoing assessment work.
In development, AI-assisted tools were used to support and accelerate implementation work. These included tools such as GitHub Copilot in Visual Studio Code and Codex CLI, applied as part of the development workflow to improve efficiency without affecting the end-user experience.
The solution was built using a modern cloud-based stack, including .NET, C#, React, TypeScript, PostgreSQL, Terraform, and Azure.
“There was clear trust from the beginning. When we explained technical constraints or suggested another approach, MPS trusted that we knew what we were doing. It felt like one team solving the same problem together.”— Ville Yli-Knuutila, Service Designer and Project Manager at Kodan
Results
TalentHub is now the primary tool for MPS’s assessment processes.
Annually:
Over 3800 complete assessments through the system
Around 3000 interviews were booked through integrated calendars
We are now helping to save approximately 60 minutes per candidate, which translates to around 3,800 hours annually, equivalent to the full yearly workload of two employees.
Today, almost all MPS assessment processes run through TalentHub. Manual coordination has dropped sharply, and candidate confusion has largely disappeared.
Collaboration
From the start, the work was approached in clearly scoped phases, which made progress transparent and reduced risk for everyone involved. The work was done as a single team. MPS contributed deep domain expertise in psychology and assessment, while Kodan took responsibility for technical design and delivery.
Trust played a central role. Decisions were made collaboratively, technical constraints were communicated clearly, and problems were solved together rather than escalated.
During the summer period, Talent Hub was also maintained through Kodan Skaala, ensuring continuity and stability while the core development team was on holiday.
Looking ahead
Talent Hub continues to evolve. Future development focuses on tools for MPS’s own clients, deeper reporting, and the careful exploration of automation and AI-assisted capabilities where they meaningfully support expert work. What started as an effort to reduce candidate confusion has become a scalable foundation for MPS’s future services.

“With Kodan’s help, the assessment process became clearer for candidates and significantly easier for us to manage. Manual work and email communication decreased noticeably. As a project lead, working with Kodan felt safe. They understood the project’s boundaries and possibilities and created a working environment where everyone’s strengths could come through.”— Daniel Särs, Senior Consultant and Psychologist at MPS